American Community offers great service to its members, whether that service comes in the form of a courteous customer service call, prompt claims payment, or the availability of their knowledgeable and helpful staff. Their customer service team is there for you, ready to provide answers and solutions to questions and problems. You can reach Customer Service, Monday through Friday, between 8 a.m. and 5 p.m. EST, by calling (800) 991-2642.
ONLINE TOOLS - You will find helpful health tools for members to access from the American Community home page. For example:
- Prescription List - Provides lists of select brand name and group mail order maintenance drugs as a reference of covered prescription drugs. This list is subject to change.
- Provider Locator - Network availability based upon product and county. For your convenience, we have provided links to the network(s) available in this state. We recommend that you contact the Network to confirm a provider's participation in the network. Please call the customer service number on your ID card.
