For first time users, click on the “Register Now” link and complete the requested information to verify that you are an Aetna member. Once your registration is complete, you will have access to all the features available, for example:
Review your plan benefit information – Find out who is covered, account balances and activity, benefit summary, detailed claims status for medical and pharmacy, preferred drug list, prescription drug cost tools and mail order drug program information.
- Perform transactions – View and print temporary member identification information, request replacement member ID cards, find health care professionals and facilities that participate in the plan using the DocFind® online provider directory, and request email alerts to notify you when benefit statements are available for you to view online.
- Access Sources of Health Information
Aetna InteliHealth® Website - a consumer website for credible health, dental and wellness information
Healthwise® Knowledgebase - a user-friendly online tool that provides information on hundreds of health topics and medications
Interactive and Streaming Videos –informative videos about health topics, such as asthma and healthy heart.- Use Tools to Manage your Health Care – Compare the estimated average costs for health care services in your area and see how much you could potentially save by choosing a doctor who participates in the Aetna network. Review costs for medical procedures, office visits, medical tests, conditions, and prescriptions. Use the Aetna Navigator™ Hospital Comparison Tool to compare hospitals in your area. Rate your medical professional by submitting a survey to rate medical professionals in the Aetna network or view survey results on DocFind® to see what others are saying. From the Aetna member website, you have access to a variety of resources that help you take control of your health and health care expenses. You’ll find a vast library of information about health, wellness, health benefits and financial planning.
Learning Resources - Look up diseases and conditions, tests, procedures, treatments and much more. Find information from experts at the Harvard Medical School, Columbia University College of Dental Medicine and other reliable sources. Resources available include Aetna InteliHealth, Aetna Behavioral Health, Dental Health, and Patient Safety.
Living Well - Explore our in-depth, reliable health and wellness information and self-management resources, available for anyone who wants to improve their health and live a healthy lifestyle. Explore information such as, weight control, eating right, staying fit, overcoming depression and more. Got a question about a condition, test, procedure, medication, or another health-related topic? Look it up here. You'll find a rich, online health and wellness library.
Decision Support Tools - Our interactive decision support tools can help you locate a doctor, find a pharmacy, make health benefits choices and more. Get answers to your health and financial planning questions based on your personal input. For more decision support resources, including health care cost comparison tools, visit your secure Aetna Navigator member website.
